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Home Info for universities, colleges & schools About UKCISA Membership Introduction to UKCISA services

An introduction to using UKCISA services

If you are new to UKCISA, you might find it helpful to read about our aims and to review the benefits of membership which outlines the many ways in which we can support you in your work.

We are a small organisation, with only 17 staff, but we have over 500 members, and their participation in our activities via our Board of Trustees and committees gives us a real insight into the issues facing international students, and helps us identify the areas where we can campaign for change.

Engaging with UKCISA

All staff at member institutions have access to our services, but all formal communications about your organisation's membership will go to the person designated as "Primary Contact" in the membership application. 

In order to make the most of your membership we suggest you do the following:

  • Familiarise yourself with our web content.  There are two areas on our website providing an extensive range of information for students and for institutions.  Our members find both areas useful. The students pages were completely re-written and re-organised in 2016 when we made our site responsive.  Please do encourage your students to use the information and refer students to specific pages.  And if you think important content is missing, please tell us.
  • Log in to the members' area of the website. Much of the content is public but you need to log in to:
    find out the members’ advice line telephone number
    sign up for weekly e-news updates
    read news marked 'members only'
    read the most specialist advice
    access our members’ discussion forum where you can exchange information and expertise and seek examples of good practice on all international student-related topics
    Register on the website by completing the online form.  When you enter your e-mail address it will recognise your institution’s e-mail address. If you have any problems, please e-mail membership@ac.uk
    Our e-news will also alert you to our regular blogs (including our Chief Executive’s blog which rounds up the important international student related issues each month).  You can also check what’s new at any time on our newswall
  • Join the discussion on the online discussion forum.  This is a useful resource for you and is an important source of information for us.  This is how we hear about your current concerns and issues and, where appropriate, we can use your evidence in our communications with the Home Office.  It helps if you set up a profile so members can get to know each other.
  • Check what training is available and book as early as you can as they are often fully booked.
  • Check out the online toolkit Understanding International and request a password to access all the modules.
  • Attend our annual conference.  This is one of the best ways to become part of the UKCISA network where you get the chance to hear from important speakers, choose from over 50 workshops and network with over 400 colleauges.
  • Follow us, like us, talk to us and re-tweet us on Twitter @ukcisa  We often post messages there before our e-news goes out but you can also see what other international student-related organisations are saying as we regularly re-tweet.  Encourage your students to also follow us too.

 We hope you will find the information you need about us easily on our website, but if you need any assistance, do contact us.

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