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The student experience

International student recruitment in a challenging environment: understanding and responding to the global context
This introductory course examines the global and national context of international student recruitment enabling participants to gain an understanding of the principles of international marketing, an overview of the processes involved in the recruitment of international students and an appreciation of the challenges faced by institutions in a rapidly changing environment.

Orientation for international students
An international student’s first experiences of the UK and your institution are crucial. As well as offering a welcome, orientation offers a basis for successful adaptation to life as a student at your institution and is all the more effective if it reflects its true ethos. This course is highly participative.

Basic advisory skills
Increasingly heavier work pressures for international student advisers may have led to a narrower (eg Tier 4) focus with client care becoming increasingly marginalised. This course helps to identify the benefits of holistic advice and to look at ways of achieving the balance between the needs for providing accurate advice and client care.

Enhanced skills for advisers
Enhance your personal skills for greater effectiveness at negotiating, communication and collaboration in order to achieve a better structure for advice-giving within an educational institution.

Frontline responses to the mental health needs of international students
A hands-on training course in developing basic skills to respond to the mental health needs of international students especially at times of confusion and crisis.

Training for trainers (two-day course)

Institutions may often look to international student advisers for training because of their expertise in dealing with international students. This requires effective communication and training skills whether for a presentation to a finance committee to seek resources for certain work areas or projects, or for a training event for colleagues or a group of student helpers. This interactive course will help to build both skills and confidence in the delivery of training events or presentations.


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